skip to Main Content

As oversight requirements of subservicing continues to increase,NAM can provide a solution to assist clients with performing operational oversight.


Through regularly scheduled evaluations, you are able to evaluate and measure progress and changes impacting servicing operations.

Annual on-site reviews of your subservicer or servicing department to evaluate current processes, propose best practices, and offer solutions to mitigate risk.
Operational due diligence by interviewing management and personnel, as well as conduct a walk-through of each of the operational areas to evaluate the control environment and security measures in place.
Reassessment to compare current practices against the initial on-site review, measure progress since the last review, evaluate new initiatives and system enhancements to ensure compliance with regulatory requirements.