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In an ideal world, all borrowers would be able to make their payments on time; however, we understand life happens and sometimes circumstances beyond anyone’s control occur. In these moments, NAM prides itself on being the bridge to solutions between borrowers and note holders.

We will work compassionately with borrowers to understand and document reasons for default and to offer tools to assist borrowers to get back on track.

In situations where a positive resolution is not possible, NAM will work to protect both the consumer and lender to ensure as smooth a transition as possible for all.