Excellence In A Demanding Environment.
Market Leadership: NAM is one of the most experienced low-balance, high-touch, complex servicing/subservicing firms in the United States with more than 200 financial institution clients nationwide. These clients include State housing finance agencies, Municipal mortgage lending organizations, Hedge Funds, institutional lenders, IRA Administrators and private lenders.
Consistent Innovation: NAM has led the subservicing industry with creative solutions and new products and services including private label monthly billing statements, On-Line billing statement, Interactive Investor Portal, Borrower Portal, Remittance Options (monthly, Semi-Monthly).
Delinquency and Default Controls: NAM is highly experienced in managing the credit quality of all types of mortgages and loan portfolios with specialization in Owner finance, First time home and affordable home buyer program. NAM has extensive experience with enhanced borrower outreach efforts, Portfolio loan modification programs and efficient and fully compliant default collections administration.
Client Support: NAM has an extremely high level of commitment and support to its clients regardless of size. A dedicated Account Manager is your single point of contact who will provide regular project status report, update calls, and relationship review to ensure that your servicing needs are always being fully met . Your Account Manager ensures that your organization is using the best combination of NAM products and services on your loan portfolio, investor mix, and overall strategic objective.
100% Focus On Subservicing: NAM does not purchase loans, acquire servicing portfolios or provide any other financial services in competition with our clients. The overall performance of your servicing portfolio and the satisfaction of your mortgage borrowers are our only priorities.
Client Flexibility: Every client has unique and specialized requirements. The NAM subservicing programs are designed to fit your specific needs. clients. NAM works with each client to customize solutions based on your experience, volume, loan program, investors, customer needs and long-term business plan.